Getting your clinic recommended by ChatGPT in Singapore: what we learned from GetLean

TargetGuru helps Singapore clinics get recommended by ChatGPT, and we tested it first on the clinic I co-founded: on 7 October 2026, asked once each on logged-out ChatGPT from Singapore, GetLean Clinic was named in 9 of 12 questions about which GLP-1 clinic to use, and first in 6. From what we've seen, ChatGPT recommends a clinic when it has one clear reason to pick it, facts it can check, and the same story wherever it looks.

This article is what we saw, what it means for other clinics, and who can help, us included.

What ChatGPT says about GetLean

GetLean is an online GLP-1 weight-loss clinic. Here's how ChatGPT treated it on 7 October 2026, logged out:

Named in 9 of 12 "which clinic" questions, first in 6, one run per question. On 5 general medical questions, ChatGPT named no clinic at all. On the fixed list of 11 questions GetLean tracks every week, the score was 5 of 11, first in 4.
First every time on its strongest question. Asked "Recommend me an online GLP-1 clinic" three times, ChatGPT put GetLean first all three times. In the first run, it said: "GetLean Clinic — my top pick for a fully online experience."
Described the way the clinic describes itself. ChatGPT calls GetLean's programme "designed to end", the phrase that leads GetLean's description on its website.
Quoted its price. It quoted "from S$288/month" in every answer that gave a price, and picked up a price cut within four days.
Not named on the broadest question. On "best GLP-1 clinic in Singapore", answers that opened with a map won.

Five things it taught us about clinics

1. Patients ask specific questions, and that's where you can win

GetLean was first on specific questions: a programme designed to get you off the medication, daily coaching, an online clinic. It wasn't named on "best GLP-1 clinic in Singapore". Your patients may not ask for the best clinic. They may ask for one that's open late, sees children, does home visits or treats one condition well.

2. Broad questions go to the map

In 5 of the 6 answers where another clinic came first, ChatGPT opened with a map and Google ratings. For a clinic patients visit in person, that means your Google profile and your reviews carry real weight. How Google reviews affect ChatGPT's recommendations has more on this.

3. Service pages matter more than health articles

GetLean has published 130 articles. ChatGPT never cited one on a general medical question. Every time ChatGPT cited GetLean, it cited a sales page: the homepage, about page, pricing page or a guide.

So don't expect health articles to get your clinic recommended. Your service pages, the ones that say what you offer, who it's for and what it costs, matter more.

4. Patients ask about price, and ChatGPT can only quote a price it can find

When a patient asks what a treatment costs, ChatGPT can quote only the prices it can find. It quoted GetLean's "from S$288/month" in every answer that gave a price.

It also lags. On 7 October it quoted a follow-up schedule that GetLean had removed from its site that same day. Whatever your website said last month may be what ChatGPT tells patients this month. More in why ChatGPT gets your prices wrong.

5. One reason, said plainly

"Designed to end" is one idea, and ChatGPT repeats it. If your website describes your clinic in words any clinic could use, such as "patient-centred", "quality care" or "experienced doctors", ChatGPT has nothing to hold on to.

Finding the one true reason to pick your clinic is the hardest part. It's also where we start with every client, in person.

When we asked who could get a clinic recommended by ChatGPT, both ChatGPT and Google's AI Mode raised compliance with medical rules. Being clear and checkable is about plain facts: what you offer, how it works, what it costs.

How long it takes

Small facts can change quickly: when GetLean cut its price, ChatGPT was quoting the new one within four days. Getting named for new questions takes longer, and nobody can promise when. That's why we measure the same questions every month, so you can see where you stand rather than take our word for it.

Who can get your clinic recommended by ChatGPT?

On 7 October 2026 we asked ChatGPT, logged out from Singapore, "Who can get my clinic recommended by ChatGPT in Singapore?" It named no one. It described the kind of work involved, said there's no official agency for this, and warned against anyone who guarantees a recommendation. Google's AI Mode, asked the same question, named five agencies with pages about clinics in Singapore.

You have three options: do it yourself, use a general agency that has added this work, or hire a specialist. Our comparison of the options lists what eight agencies publish, and seven questions to ask any of them, us included.

What we'd do for your clinic

We're TargetGuru: DK Tan and me. Our method is three words: clear, checkable, consistent.

Clear. We meet you in person and work out the one true reason patients should pick your clinic.
Checkable. Prices, reviews and results ChatGPT can verify.
Consistent. The same story everywhere ChatGPT looks: your website, your Google profile, the listings it reads.

Every month you get a report: the questions your patients ask, where ChatGPT names you, where it doesn't yet, and what we're doing about it. We check Gemini and Google's AI answers too. AI Visibility starts at S$688 a month; all prices are on our pricing page.

We can't promise ChatGPT will name you. Answers vary from run to run, and nobody controls them. What we can show you is what we did for our own clinic, dated and tested logged out.

Start with a free check

Run our free ChatGPT check with your clinic's name and what patients would search for, such as "GP clinic" or "physiotherapy clinic". In under a minute it shows whether ChatGPT names your clinic, and who it names instead.

We're also doing this for our own agency, in public, starting from zero: our ChatGPT experiment.